“WE ARE STILL OPEN”
We know everyone is concerned about the pandemic of the coronavirus with our county being under a shelter-in-place order, we are an exempt business to this order and will remain open during this time. We at West Bay Bavarian take the health and safety of you and our employees very seriously. We want to inform you that we are taking the necessary precautions to minimize the possibility of spreading the virus by sanitizing our office, bathroom, doors and handles throughout the day, hand sanitizer use for our customers and employees, instructing our technicians to use gloves, wash their hands multiple times a day and ensure that they properly cleaning and sanitizing our customers cars of any surfaces that they may be in contact with. We know there’s a lot of uncertainty for the near future, but be assured that at West Bay Bavarian, we will continue to be here to take care of any automotive concerns that you might have. For your convenience, we are offering pick up and drop off of customer vehicles and card payments over the phone to help limit the social contact.
Thank you for trusting us with your vehicle(s).
Welcome to West Bay Bavarian , your car service in San Rafael, CA!
If you’re looking for auto repair in San Rafael, CA, you’ve found us. Here at West Bay Bavarian we work hard to earn your trust and loyalty. We know how important it is to find a San Rafael car service you can rely on, so your satisfaction is our top priority each and every day.
We have been in Business for over 40 years in Marin County specifically repairing BMW Cars and Mini Cars. Since that time we have only had two owners. Our mission statement is posted on our walls and simply states this:
In Service- to provide honest talk with a resolution
In Quality- for zero defects and strive to fix it right the first time
In Sales- to match the customer with the right BMW or Mini
Here at West Bay Bavarian we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in San Rafael offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
Our San Rafael car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in San Rafael, we are totally confident that West Bay Bavarian is the best option in town!
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The Absolute Best Car Service in San Rafael, CA
What sets West Bay Bavarian apart from all of the others in San Rafael, CA?
Trust: When it comes to auto repair in San Rafael, CA, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At West Bay Bavarian , you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the San Rafael auto repair table.
Time: We take the time we need to provide you with top quality car service in San Rafael, CA, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
About West Bay Bavarian San Rafael, CA
West Bay Bavarian was established in 1977 as an Independent BMW Service facility in San Rafael, CA.
Through training, teamwork, and communication, we will continue to provide our customers with the finest BMW service possible in an honest, fair and professional manner.
We have since expanded into the sales of Pre-owned BMW automobiles with the same goals and objectives. As the owners/operators of West Bay Bavarian for 26 years, we take great pride in our staff of dedicated professionals. Without their efforts and hard work, this company’s success would not be possible.
Are you ready to experience the best San Rafael car service available? Please give us a call or make an appointment here.
Recently Serviced Vehicles
2012 BMW X5
- **** NOTES **** 1. Front brakes have approximately 50% remaining. Rear brakes have approximately 50% remaining. 2. Front tires have 8/32" tread depth remaining. Rear tires have 8/32" tread depth remaining (new tire is 10/32" depth).
- Change Engine Oil and Filter Check and Fill Fluid Levels Check Lights, Wipers, Washers Check Tire Pressure, Condition.
- cleared SCR related fault codes.
- completed.
2012 BMW 328i
- fault code: 1D2404 – map thermostat, activation (present fault 97 times occurred). installed new thermostat assembly. filled with new coolant. cleared fault code and test drove vehicle.
2010 BMW 128i
- 1. installed new left inner upper running light bulb. 2. NOTE: LEFT REAR TAIL LIGHT'S INNER LED STRIP NOT ILLUMINATING. $425.00 TO REPLACE TAIL LIGHT.
- 1. oil filter housing reseal estimate: $980.00. estimate includes resealing filter housing, replacement of engine drive belt, replacement of upper radiator hose and upper tank hose. 2. front control arm and bushings replacement estimate: $560.00.
- completed.
- needed rear brakes, done at this visit. front brakes have approximately 40-50 % remaining.
2007 BMW 328i
- FRM fault code 930B – dipped low beam right, faulty (permanent fault) * checked all fuses; all fuses good. tested with new right xenon headlight bulb; no change. swapped left and right headlight control units; no change. tested wiring harness to right headlight assembly; found 12V power to headlight assembly. reinstalled parts. recommend replacement of right headlight assembly: $2400.00.
2005 BMW X5
- **** NOTES **** 1. Front brakes have approximately 80% remaining. Rear brakes have approximately 80% remaining. 2. Front tires have 6/32" tread depth remaining. Rear tires have 6/32" tread depth remaining (new tire is 10/32" depth).
- 1 fault stored map cooling thermostat, mechanically jammed open. * installed new thermostat assembly, filled with new coolant. test drove vehicle and rechecked level after cooling.
- Change Engine Oil and Filter Check and Fill Fluid Levels Check Lights, Wipers, Washers Check Tire Pressure, Condition.
- CUSTOMER REPORTS A SHIMMY FELT IN THE VEHICLE AT FREEWAY SPEEDS (NOT WHEN BRAKING)
2014 BMW X3
- **** NOTES **** 1. Front brakes have approximately 70% remaining. Rear brakes have approximately 30% remaining. 2. Front tires have 9/32" tread depth remaining. Rear tires have 9/32" tread depth remaining (new tire is 10/32" depth).
- Change Engine Oil and Filter Check and Fill Fluid Levels Check Lights, Wipers, Washers Check Tire Pressure, Condition.
- evacuated system, put under vacuum for one hour. system held vacuum. charged system. system took 0.13 lbs refrigerant.
2010 BMW 328i
- multiple faults across multiple control units: all for left and right front wheel speed sensor signal. installed both new front wheel speed sensors. cleared faults. test drove vehicle.
- gasoline
2013 BMW 535i
- completed.
- no error faults stored in control units. fuses checked ok. removed right front door latch mechanism; found broken. installed new right front door latch mechanism. checked for proper door locking/unlocking.
2011 BMW X3
- **** NOTES **** 1. Front brakes have approximately 70% remaining. Rear brakes have approximately 70% remaining. 2. Front tires have 6/32" tread depth remaining. Rear tires have 6/32" tread depth remaining (new tire is 10/32" depth).
- Change Engine Oil and Filter Check and Fill Fluid Levels Check Lights, Wipers, Washers Check Tire Pressure, Condition.
- completed
- completed.
- filled reservoir during service.
- installed new left reverse light bulb.
2011 BMW 535i
- evacuated system; found system almost empty (0.221lbs. recovered). put system under vacuum to check for leaks; system held vacuum. charged system fully. tested for leaks with R134 leak detector. found leak at a/c condenser. removed a/c condenser, saw leak at both lower corners of condenser. NOTE: left lower corner looks like it had been damaged by a rock, or debris of some sort. * installed new a/c condenser. put system under vacuum. charged system fully. checked and did not find any other a/c leaks.
2010 BMW 328i
- installed new bulb.
2006 BMW X5
- fault codes stored: EGS – 51ae no message to EGS IKE – 141 EGS signal line disturbed MRS – no communication DSC – 5f23 engine management interface ZKE – terminal R RAD – no communication MFL – no communication AHL – 05 brake light switch signal BMBT – 0003 03 Pl line, short circuit to ground * checked and found fuses/relays all functional. removed spare tire and rear suspension compressor to inspect for water intrusion around control units; no water intrusion found. * with diagnostic computer, we tried and were unable to do system tests throughout multiple control units due to lack of communication with multiple control units. further diagnostic computer diagnosis yielded no results. * installed new ignition switch. all related fault codes cleared and we were able to access all control units that we could not before.